Frequently asked questions

The rate is $999/month with when paid annually, $1,299/month when paid quarterly, or $1,799/month on a month-to-month basis.

We have simplified the payment process for your convenience. You will be automatically charged on a weekly basis, eliminating the need for you to handle paperwork, tax payments, or local filing requirements. As our Virtual Assistants are all based in the Philippines, you are relieved of any administrative burden in relation to local paperwork or filings. This streamlined approach allows you to focus on your core tasks while we handle the necessary financial processes smoothly and efficiently.

Certainly! Our Virtual Assistants are based in the Philippines. They are proficient in both written and spoken English, making communication seamless. English is widely spoken as the primary language in the Philippines, so you can be assured that language barriers will not pose any challenges. Their fluency in English enables them to effectively understand and fulfill your requirements without any difficulty.

Each Virtual Assistant will be equipped with their own computer, headset, and reliable internet connection. Your responsibility lies in granting them access to the specific tools and platforms you require their assistance with. By providing them the necessary access, you enable them to seamlessly integrate into your workflow and utilize the designated resources to effectively support you in your tasks.

You bear the responsibility of training, managing, and delegating work to Virtual Assistants, just as you would if they were physically present in your office. They rely on your guidance and instructions to effectively fulfill their tasks. Despite the virtual nature of their presence, your role as their supervisor remains unchanged. Through effective communication and clear directives, you can ensure that they understand their responsibilities and perform their duties in alignment with your expectations, regardless of their physical location.

Similar to hiring drivers, there are occasions when Virtual Assistants may not be the perfect fit. We acknowledge this possibility, and in such cases, we are committed to promptly finding you a suitable replacement within 1-2 weeks. We understand the importance of a productive working relationship and will strive to ensure your needs are met by providing a new Virtual Assistant who aligns with your requirements and preferences in a timely manner.

Virtual Assistants serve as an extension of your company, operating remotely as if they were working from your city. You can communicate with them through various channels such as Zoom, phone calls, SMS, WhatsApp, Slack, email, or any other preferred mode of communication. They can adapt their working hours to your desired schedule, aligning with your time zone. Whether it's managing tasks, collaborating on projects, or providing support, they are dedicated to assisting you effectively, regardless of physical distance.

A Virtual Assistant is an individual who works for you under your guidance, mentorship, and training. They possess the capability to perform any task you instruct them on. In essence, having a Virtual Assistant is akin to having an assistant physically present in your city. As long as the task can be accomplished through phone, SMS, email, or a website, they will be fully capable of completing it on your behalf.